Restore Confidence, Restore Lives

About Us

Our vision

A fair society where socially excluded people are supported to obtain skills, qualifications and employment to build sustainable, independent lives contributing positively to society


At its foundation, The Restore Trust was set up in 2009 by the current CEO Suzanne Thompson and SMT board of Avon & Somerset Probation Trust, in conjunction with the National Offender Management Service. The organisation was registered as an independent VCSE in 2010 and is managed by an excellent board of trustees. Whilst the organisation retains a specialism in working with people with complex needs and criminal convictions, it can work with anyone in the community who is experiencing barriers in accessing training and employment.

Many of our clients have complex needs in relation to homelessness, mental health problems, drug/alcohol dependency and offending behaviour. We pride ourselves on our non-judgemental, person-centred approach in our work with clients that builds their confidence, motivation and helps to inspire change in their lives.


Our mission is to work collaboratively with different organisations to promote equality of opportunity, strengthen the sector by access to high quality services to enable people to reach their full potential by gaining the skills, confidence, qualifications and employment suited to their needs and aspirations, ultimately contributing positively to society and the local economy. This mission aligns with our core values of working in a non-judgemental and person-centred way to build constructive and supportive working relationships with our clients to help them progress and achieve the goals they have identified. We offer a relaxed, informal environment and with additional wrap around support when required, including provision of free refreshments and snacks to support clients learning on-site.

A key part of our success comes from our partnerships, and we pride ourselves on having an excellent staff team with backgrounds in Criminal Justice, Welfare, and Community work with disadvantaged young people and adults. The superb quality of our board members also brings an additional wealth of expertise and experience to our organisation.

Looking to partner and support other organisations

A key part of our success at The Restore Trust comes from our formal and informal partnerships with a range of statutory, private and voluntary organisations.

We recognise the need to work collaboratively to achieve mutual positive outcomes for our clients and to work in ways in which organisations can mutually benefit from partnership support.

We welcome dialogue around how we can work with other organisations to strengthen the sector, and continue to expand access to a range of services for our clients to support their journey towards employment.

Please contact our CEO, Suzanne Thompson

This email address is being protected from spambots. You need JavaScript enabled to view it. or 0117 942 7000

Our Partnerships

Contact Us
Our Contact Details
  • Address 4-6 Longmead Avenue, Horfield, Bristol, BS7 8QD
  • Telephone0117 942 7000
  • EmailThis email address is being protected from spambots. You need JavaScript enabled to view it.
  • Open TimesMon-Fri, 9am - 5pm
View more of our newsDIRECTIONS